Important Information
By using the 22x4 platform, you consent to the collection and use of your personal information in the manner described in this Privacy Policy. Please read carefully.
1Introduction
22x4 ("we", "us" or "our") takes your ("User", "you" or "your") privacy extremely seriously. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use the 22x4 platform and related services.
This policy applies to our website, mobile application and all related services. By continuing to use 22x4, you consent to the practices described in this Privacy Policy.
22x4 complies with international data protection standards and regularly updates our security practices to keep your information maximally protected.
2Information Collection
22x4 collects various types of information to provide you with a secure, personalized and enhanced experience. The information we collect is divided into the following categories:
2.1 Information You Provide
When you register and use our services, you voluntarily provide the following information:
Identity Information
- Full name (as per official documents)
- Date of Birth
- Nationality
- Gender (optional)
Contact Information
- Email Address
- Mobile Phone Number
- Residential Address
- Postal Code
Financial Information
- Payment method details (mobile banking number)
- Transaction History
- Bank account information (if applicable)
Verification Documents
- National ID Card / Passport
- Proof of address (utility bill, bank statement)
- Selfie or photo ID
2.2 Automatically Collected Information
When you use 22x4, we automatically collect the following information:
- Device information: Your device type, operating system, browser type, and screen resolution
- Log Data: IP address, access times, page views, and click data
- Location Information: Approximate geographic location (IP-based)
- Cookies & Tracking: Behavioral data, preferences, session information
- Gaming Data: Gaming history, bet patterns, win-loss records
2.3 Third-Party Sources
In some cases, we may receive information from third parties, such as:
- Transaction confirmation from payment processors
- KYC data from identity verification services
- Risk score from fraud prevention services
- Demographic information from marketing partners
3Use of Information
22x4 uses the information collected for the following purposes:
3.1 Account Management
- Creating and maintaining your account
- Verifying your identity and preventing fraud
- Managing login credentials and password recovery
- Monitoring and maintaining account security
3.2 Service Delivery
- Providing gaming services and betting facilities
- Processing deposit and withdrawal transactions
- Providing bonuses, promotions and rewards
- Providing customer support and technical assistance
3.3 Legal Compliance
- Age verification and protection of minors
- Anti-Money Laundering (AML) compliance
- Implementing Responsible Gaming policies
- Meeting licensing and regulatory requirements
3.4 Platform Improvement
- Analyzing and improving user experience
- Developing new features and improving our services
- Bug detection and system performance optimisation
- Understanding user needs and preferences
3.5 Contact
- Sending account updates and transaction notifications
- Sending promotional offers and newsletters (with consent)
- Notifying of important security and policy changes
- Invitations to participate in surveys and research
4Information Sharing & Disclosure
22x4 does not sell your personal information. However, we may share it with specific third parties in the following circumstances:
4.1 Service Providers
We work with trusted third-party companies to carry out services on our behalf:
| Service Type |
Purpose |
Data Sharing |
| Payment Processors |
Transaction Processing |
Name, Payment Information |
| KYC Provider |
Identity Verification |
ID documents, personal information |
| Cloud Services |
Data Retention |
Encrypted Data |
| Game Provider |
Gaming Services |
Gameplay Data |
| Analytics tools |
Performance tracking |
Anonymous usage data |
All these service providers are bound by strict confidentiality agreements and may only use your information for specified purposes.
4.2 Legal Requirements
We may disclose your information if:
- When required by law or in response to legal process
- At the request of a government or regulatory authority
- To protect the rights of 22x4 or users
- To investigate fraud, security or technical issues
4.3 Business Transfer
If 22x4 undergoes a merger, acquisition or asset sale, your personal information may be part of the transferred assets. We will provide you with notice before any such change.
5Data Protection Measures
22x4 applies industry-leading security measures to keep your personal information safe:
5.1 Technical Security
- SSL/TLS Encryption: All data transmission is secured with 256-bit SSL encryption
- Data Encryption: Sensitive information encrypted both at rest and in transit
- Firewall: Advanced firewalls prevent unauthorized access
- DDoS Protection: Protection from distributed attacks
5.2 Organizational Measures
- Access Control: Only authorised personnel may access data on a strict need-to-know basis
- Employee Training: Regular data security and privacy training
- Security Audits: Regular security audits by independent third parties
- Incident Response: Data breach response plan in place
5.3 Your Responsibility
You also play a role in keeping your account secure:
- Use a strong, unique password
- Never share your login credentials with anyone
- Enable Two-Factor Authentication
- Stay alert to phishing attempts
- Review your account activity regularly
6Cookies & Tracking Technologies
22x4 uses cookies and similar tracking technologies to enhance your experience and optimize our services.
6.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help remember your preferences and provide a smoother browsing experience.
6.2 Cookies We Use
| Cookie Types |
Purpose |
Duration |
| Essential Cookies |
Basic site functionality and security |
Session |
| Preference cookies |
Remembering your language and settings |
1 year |
| Analytics Cookies |
Usage statistics and site performance |
2 years |
| Marketing Cookies |
Display of relevant advertisements |
6 months |
6.3 Cookie Control
You can control and delete cookies through your browser settings. However, disabling cookies may prevent some features of 22x4 from working properly.
7Your Data Rights
As a 22x4 user, you have specific rights regarding your personal information:
7.1 Right of Access
You have the right to know what personal information we hold about you. You can request a copy of your data at any time.
7.2 Right to Rectification
If your personal information is incorrect or incomplete, you can request to update or correct it.
7.3 Right to Erasure
In certain circumstances, you may request the deletion of your personal information. However, we may be required to retain some information due to legal or contractual obligations.
7.4 Right to Restrict Processing
You may request that processing of your personal information be restricted in certain circumstances.
7.5 Right to Data Portability
You have the right to receive your data in a structured, commonly used and machine-readable format and to transfer it to another service.
7.6 Right to Object
You have the right to object to certain types of data processing, particularly for marketing purposes.
Exercise Your Rights
To exercise any of these rights, contact our data protection team at: [email protected]. We will respond to your request within 30 days.
8Data Retention
22x4 retains your personal information only as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law.
8.1 Standard Retention Periods
| Data Type |
Retention Period |
| Account Information |
While account is active + 7 years |
| Transaction Records |
7 years (legal requirement) |
| Gaming History |
5 years |
| Communication Logs |
3 Years |
| Marketing Data |
Until consent is withdrawn |
8.2 Post-Retention
Once the retention period expires, your personal data will be securely deleted or anonymised so it can no longer be linked to you.
9Children's Privacy
22x4 is not for anyone under 18 years of age. We do not knowingly collect personal information from minors.
If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.
If you believe a child has provided us with personal information, please contact us immediately: [email protected]
10International Data Transfers
22x4 is an international online platform. Your personal information may be processed and stored on servers outside your country where data protection laws may differ.
Wherever your information is transferred, we ensure it remains protected in accordance with this Privacy Policy and meets international data protection standards.
By using 22x4 and providing us with your information, you consent to such transfers.
11Privacy Policy Changes
22x4 may update this Privacy Policy from time to time. Any changes will be posted on this page and the "Last Updated" date will be revised accordingly.
For significant changes, we will send a notice to your registered email address or place a prominent announcement on the platform.
Continuing to use 22x4 after the amended policy takes effect means you accept the updated terms and conditions. We recommend that you review this policy periodically.
12Contact Information
For any questions, concerns or requests regarding this Privacy Policy or 22x4's data practices, please contact us:
We take all privacy requests seriously and aim to respond to your inquiries within 30 days.
I have read the Privacy Policy
By using the 22x4 platform, you confirm that you have read and understood this Privacy Policy. Your data security is our priority.