Frequently asked questions
22x4 follows international security standards and verifying the identity of all members (KYC - Know Your Customer) is mandatory. This ensures the safety of both you and us. Before your first withdrawal, you'll need to submit the following documents:
Required documents
1. Identity Proof:
Any one of the following government-issued ID documents:
- National ID card (NID) — clear colour photo of both sides
- Passport — copy of photo page
- Driving License — Both Sides
Note: Your name, date of birth, photo, and signature must all be clearly visible on the document. Expired documents will not be accepted.
2. Address Proof:
Any one of the following issued within the last 3 months:
- Electricity Bill (DESCO, DPDC, REB, etc.)
- Gas bill
- Bank Statement (must show your name and address)
- Internet or phone bill
Note: Your full name and home address must be clearly shown on the bill.
3. Selfie (Selfie Verification):
- Take a selfie holding your ID card
- Both your face and your ID must be clearly visible in the selfie.
- Write "22x4" and today's date on a piece of paper and hold it up in the photo (optional, but recommended for faster approval)
How to deposit?
- Log in to 22x4
- Click profile icon → "Account Settings"
- Go to the "KYC Verification" section
- Click the "Upload" button for each document and select the file
- Submit all documents and click "Submit for Review"
How long does it take?
Typically within 2-6 hours within, your documents will be reviewed. Submitting during business hours (9 AM - 11 PM) speeds up approval. If there are issues, we'll notify you via email/SMS.
Privacy ensured: All your documents are protected with SSL encryption and used solely for verification purposes. They are never shared with third parties.
22x4 offers new members a huge welcome bonus package — on your first deposit 100% match bonus, maximum ৳5,000 up to. You'll also receive 250 free spins on popular slot games.
How to claim your bonus
Step 1: Register
- Visit the 22x4 website or app
- Click the "Register" button
- Sign up with your mobile number, email, and password
- If you have a promo code, enter "WELCOME100" (optional, but recommended)
Step 2: Verify mobile number
An OTP code will be sent to your phone. Enter it to verify your number.
Step 3: Make your first deposit
- Go to Cashier Page
- Choose bKash, Nagad, or Rocket
- Minimum ৳500 Deposit
- Tick the "Claim welcome bonus" checkbox
Step 4: Bonus will be added automatically
Your bonus will be added to your balance as soon as the deposit is complete. Example:
You deposit: BDT 2,000
You'll get a 100% bonus: BDT 2,000
Total Wagered: BDT 4,000
How do I get free spins?
250 Free Spins split over 5 days:
- Day 1: 50 Free Spins (on Lost City Slots)
- Day 2: 50 Free Spins (on Gorilla Kingdom)
- Day 3: 50 Free Spins (on Aztec Treasure)
- Day 4: 50 Free Spins (on your favorite slot)
- Day 5: 50 free spins (on any Megaways game)
Free spins will be credited to your account automatically every day at 10 AM.
Key Terms & Conditions
- Wagering requirement: bonus 25x
- Minimum deposit: ৳500
- Maximum bonus: BDT 5,000
- Bonus validity: 30 days
- Slots count 100%, Live Casino 20%
For full terms Terms & Conditions Read.
22x4 offers various regular rewards to every active member — free spins, cashback, and loyalty points. You don't need to make any additional deposit to claim these.
Daily Login Reward
Log in to 22x4 daily and you'll automatically receive a reward:
- Day 1: 5 Free Spins
- Day 2: 10 free spins
- Day 3: BDT 50 Free Bet
- Day 4: 15 Free Spins
- Day 5: 200 loyalty points
- Day 6: 20 Free Spins
- Day 7: BDT 1,000 bonus (Weekly Big Reward)
Keep your streak — if you miss one day, you'll restart from Day 1.
How to Claim?
Method 1: Homepage Pop-up
- A popup window will appear as soon as you log in
- Click the "Claim Daily Reward" button
- Rewards will be credited to your account instantly
Method 2: Promotions page
- Click the "Promotions" link from the menu
- Find the "Daily Rewards" section
- You'll see a "Claim Now" button next to today's reward
- Click and claim reward
When do free spins expire?
After claiming your daily free spins within 24 hours must be used within. Unused spins expire after the time limit.
Additional bonus promotions
Besides the login reward, 22x4 has many other regular promotions:
- Weekly cashback: Every Monday, get 10% of last week's losses back (up to ৳2,000)
- Weekend Booster: 25% bonus on every deposit from Friday to Sunday
- Monthly Tournament: Slot race — prize pool BDT 10 lakh
- Birthday bonus: BDT 500 Free Bet on your birthday
To get updates: Check the promotions page regularly. You'll be notified of new offers via email, SMS, and app notifications.
22x4 isn't just a betting platform — it's a complete sports entertainment hub. You can watch the match you're betting on live and track real-time scores — all within the 22x4 platform itself.
How do I watch live streaming?
Step 1: Go to Sports section
- Click the "Sports" tab on the 22x4 homepage
- You'll see sport types on the left (Cricket, Football, Tennis, etc.)
- Enable "Live Now" filter
Step 2: Look for the live icon
Matches with live streaming available will show a icon will appear. Click on that match.
Step 3: Start streaming
- Click the "Watch Live" button at the top of the match page
- Video player will load — fullscreen option available
- Enjoy better streaming quality on the mobile app
Real-time scores & statistics
Even without live streaming, you can view live scores for all matches:
- Cricket: Ball-by-ball score, run rate, wickets, overs
- Football: Minute-by-minute score, shots on target, corners, cards
- Tennis: Point by point, set score, serve stats
Score Every 5-10 seconds Updates in real time. If you're on the match page, it auto-refreshes — no need to refresh manually.
Which matches have live streaming?
Live streaming is available on 22x4:
- Cricket: All international matches (Test, ODI, T20), IPL, BPL, PSL, BBL
- Football: Premier League, La Liga, Serie A, Bundesliga, Champions League
- Tennis: Grand Slam, ATP, WTA tournaments
- Basketball: NBA, EuroLeague
Watch on mobile app
- Enhanced video quality (HD streaming)
- Low data usage (optimized streaming)
- Picture-in-picture mode (watch while doing other things)
- Push notifications (updates at key moments)
Note: To watch live streaming, you need a minimum balance of BDT 100 in your account or at least one bet placed in the last 24 hours. This is part of copyright regulations.
22x4 processes payments very quickly. Most withdrawals are completed within 5 minutes completed within. We know you want your winnings fast — and that's our priority.
Withdrawal Timeframes
Processing time by payment method:
- bKash: 5-15 minutes (fastest)
- Nagad: 5–20 Minutes
- Rocket: 10–30 Minutes
- Bank transfer: 2-6 hours (during business hours)
First-time withdrawals may require an additional 2–6 hours for KYC verification.
Withdrawal Process
Step 1: Withdrawal request
- Log in to 22x4
- Go to "Cashier" → select "Withdrawal"
- Choose payment method (the one you used to deposit)
- Enter amount (minimum BDT 500)
- Click "Confirm Withdrawal"
Step 2: Verification
An OTP code will be sent to your mobile for security verification. Enter it to proceed.
Step 3: Processing
The 22x4 payment team will review your request. Usually approved within 5 minutes.
Step 4: Receiving Your Money
Once approved, funds are automatically sent to your bKash/Nagad/Rocket account. You'll receive an SMS notification.
What to do if it's delayed?
If more than 15 minutes have passed:
- Check status on the withdrawal history page
- If the status shows "Processing", please wait a little longer
- "Pending Review" means your documents are being verified
- If there's an issue, contact Live Chat with your Transaction ID
Withdrawal Limits & Fees
Daily Limit: BDT 50,000
Weekly limit: BDT 2,00,000
Monthly limit: BDT 10,00,000
Processing fee: First 3 monthly withdrawals free, then 2% (max BDT 200)
Security: Your withdrawal is fully secure. 22x4 uses SSL encryption and bank-level security. We never store your payment information.
22x4's Refer and Earn program is the most rewarding in Bangladesh. From each referral BDT 1,000 bonus — and you can refer unlimited friends. Your friend will also get ৳500 Welcome Bonus.
Referral bonus structure
You'll earn bonuses in two ways:
1. Instant Bonus:
When someone registers through your referral link and makes their first deposit:
- If their deposit is BDT 500–1,000 → you'll receive BDT 100
- BDT 1,000-2,500 → You get BDT 300
- ৳2,500–৳5,000 → you receive BDT 600
- BDT 5,000+ → You get BDT 1,000
2. Monthly commission:
The more your referred friends play, the more you earn from their losses 10% Commission for life. Example:
Your friend lost BDT 10,000 this month
You get: 10,000 × 10% = BDT 1,000
Paid monthly as cashback
How to Refer?
Step 1: Get Your Referral Link
- Log in to 22x4
- Go to Profile Menu → select "Refer & Earn"
- Copy your unique referral link
The link will look like this: https://22x4.app/ref/ABC123
Step 2: Share
You can share your link across different channels:
- Share via WhatsApp, Facebook, or Messenger
- Share via SMS
- Generate QR Code (available in app)
- Share the link on social media posts
Step 3: Friend registers
Your friend registers on 22x4 by clicking your link. The system automatically tracks it as your referral.
Step 4: They make a deposit
Your bonus will be credited as soon as your friend makes their first deposit. You'll receive an instant SMS notification.
Referral tracking
On the "Refer & Earn" page you'll see:
- Total referrals
- Successful referrals (who deposited)
- Earned Bonus
- Monthly commission
- Pending Bonus
Referral leaderboard
The top 5 referrers each month will receive:
- 1st Place: BDT 10,000 bonus
- 2nd place: BDT 7,000
- 3rd Place: ৳5,000
- 4th–5th: BDT 2,500 each
Important: Referral bonuses carry a 5x wagering requirement. So if you receive BDT 100 bonus, you can withdraw after wagering BDT 500. Monthly commission is directly withdrawable.
No. On 22x4 One account per person Opening multiple accounts is a direct violation of our terms and conditions and can lead to serious consequences.
Why is this prohibited?
Reasons accounts get banned for multi-accounting:
- Prevents bonus abuse: Welcome bonuses and promotions are designed to be claimed once per person
- Fair play: Multi-accounting is unfair to other players
- Legal requirement: Complying with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations
- Security: To prevent account hacking or fraud
How does 22x4 detect this?
Our system detects duplicate accounts in several ways:
- Mobile number and email address
- ID number (NID, passport)
- Payment account (bKash, Nagad number)
- Device fingerprint and IP address
- Betting pattern analysis
What are the consequences?
If multiple accounts are detected:
- All duplicate accounts permanently closed will be done
- All Bonus & promotional winnings forfeited will be
- Main account also Suspended Possible (for investigation)
- Only the original deposit (excluding bonuses) may be refunded
- Opening new accounts in the future Permanent ban
Multiple users in the same household
If multiple people in the same household want to use 22x4:
- Each person can have their own account
- Each account must have a separate mobile number and email
- Each person must use their own payment method
- It's best to inform support in advance
Same IP address is not an issue, but you cannot share the same payment account.
I accidentally opened a second account
If you've accidentally created a second account:
- Contact support as soon as possible ([email protected])
- Explain the situation
- Let us know which account you'd like to keep
- We will close the other accounts
Self-reporting carries no penalty. However, if the system detects it first, you risk losing trust.
Best Practice: One account, play fair. 22x4 rewards honest players — through VIP programs, loyalty bonuses, and exclusive promotions. No need for multiple accounts.